CPCCon “NO HASSLE" return policy on un-opened items.
We have a no hassle/no questions asked return policy for unopened items. We do not require authorization for returned merchandise. This means you will not have to hassle with acquiring a RMA number for a return from us. Additionally, we have NO restocking fees or any other hidden costs. If you receive your merchandise and decide that you would like to return it you may do so with any carrier, of your choice - NO QUESTIONS ASKED. Simply send a copy of your invoice along with the item number(s) that you do not want and the reason for the return and within 72 business hours of receipt we will issue credit for the purchase price of the merchandise less the freight.
We do NOT accept returns of opened merchandise; however, we will exchange or replace broken merchandise and or missing parts - photos of damaged product(s) must be sent to andy (at) agoodman.net. Once and item is open and out of package it is considered used and is not eligible for return.